The City of Medford Water Utility provides water service to approximately 2,200 customers located within the City limits. Residential customers consume approximately 45% of total annual water sales with the remaining portion being consumed by commercial, industrial and public users. The Public Service Commission of Wisconsin maintains regulatory review and approval authority over matters pertaining to major capital improvements, accounting, financial reporting, user rates and other procedures. In 1997, the Utility installed a SCADA System to monitor its five wells and two water towers. In 1999, the Water Utility developed Well #11 a new well, installing sodium hypochlorite disinfection thus eliminating chlorine gas disinfection and establishing a new test bench for testing meters as required by the Public Service Commission. In 2003 the City erected its second water tower.
- Well Capacity: 1,584,000 gallons/day
- Excess Capacity: 910,8100 gallons/day
- Pumped Water: 21,300,000 gallons/year
- Storage Capacity: 900,000 gallons (water towers)
- Fire Hydrants: 354